All about IT Service Management
Welcome to the heart of IT Service Management (ITSM) excellence in the MENA region! Service Management Forum Arabia (SMFA) is a dedicated organization committed to promoting, organizing events, and educating organizations and members about IT Service Management best practices.
Our Mission
At SMFA, we believe in driving innovation, fostering collaboration, and advancing the field of IT Service Management across the Middle East and North Africa. Our mission is to empower organizations and professionals to achieve operational excellence through the adoption of industry-leading ITSM practices.
What We Offer
1. Promoting Excellence:
- We actively promote best practices and standards in IT Service Management.
- Join a community of like-minded professionals and organizations striving for service excellence.
2. Event Organization:
- Stay updated on the latest trends and advancements in ITSM through our meticulously organized events and conferences.
- Network with industry experts, thought leaders, and peers during our exclusive gatherings.
3. Educational Initiatives:
- Elevate your skills and knowledge through our educational programs and workshops.
- Access valuable resources and insights to stay ahead in the dynamic world of IT Service Management.
Membership Benefits
Become an SMFA member and enjoy exclusive perks:
- Access to premium ITSM resources and publications.
- Discounted rates for our events and workshops.
- Networking opportunities with industry leaders and professionals.
- Stay informed about the latest ITSM trends through our newsletters.
Contact us
